🛡️ MBE Certified · Fully Licensed & Insured · 19+ Years
Mon–Sat: 8AM–5PM(410) 246-6644

Privacy Policy

Effective Date: September 5, 2026
Last Updated: September 5, 2026

Essential Pest Control LLC respects the privacy of customers and visitors who interact with our website and services. This Privacy Policy explains generally how information may be collected, used, and protected when interacting with EPC.

Information We May Collect

Depending upon how you interact with EPC, information may include your:

  • Name
  • Service address
  • Billing address
  • Telephone number
  • Email address
  • Appointment information
  • Property and pest-related information
  • Service history
  • Estimates and invoices
  • Communication history
  • Payment-related information processed through authorized payment providers
  • Website interaction information reasonably necessary for website functionality, security, or analytics

How Information May Be Used

EPC may use customer information to schedule and provide services, prepare estimates, communicate about appointments, maintain service records, process payments, provide customer support, send invoices, manage accounts, improve operations, maintain website security, comply with legal obligations, and send permitted business or marketing communications.

Payment Information

Payment transactions may be processed through third-party payment processors or business-management platforms. EPC does not necessarily directly store complete payment-card information when transactions are handled by an authorized third-party provider.

Sharing Information

EPC does not sell customer personal information to third parties for their independent marketing purposes.

Information may be shared with trusted service providers when reasonably necessary to operate our business, including providers supporting payment processing, scheduling, customer communications, website hosting, software systems, accounting, or other legitimate business functions.

Information may also be disclosed when required by law or reasonably necessary to protect EPC, its customers, employees, or others.

Cookies & Website Technologies

The EPC website may use cookies or similar technologies for functionality, security, analytics, performance, and user experience. Certain third-party services integrated into the website may also use their own technologies according to their respective privacy practices.

Data Security

EPC takes reasonable administrative and technical measures intended to protect customer information. However, no internet-based system or electronic storage method can guarantee absolute security.

Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business records, resolve disputes, satisfy accounting requirements, enforce agreements, and comply with legal obligations.

Your Choices

Customers may request updates to certain contact information and may opt out of eligible marketing communications. Transactional or service-related communications may still be necessary while an active customer relationship exists.

Children

EPC's website and services are intended for property owners, tenants, property managers, businesses, and other individuals authorized to request pest-management services. The website is not intended to knowingly collect personal information directly from children.

Changes to This Policy

EPC may periodically revise this Privacy Policy to reflect changes in technology, services, business practices, or applicable requirements. The current version will be posted on our website.

Call Now